Last updated: 21 August 2026
This Return Policy applies to physical products purchased directly from The Place To Biz L.L.C (“TPTB”) on www.angelicamarica.com and shipped within the UAE. It does not apply to affiliate products (see section 5) or to services.
1. Return window
You may request a return within 14 days of receiving your order, provided the item is unused, unopened, and in its original sealed packaging with any seals intact.
2. Hygiene carve-out for cosmetics
For health and hygiene reasons, cosmetic and skincare products cannot be returned or exchanged once opened, unsealed or used, unless they are defective, damaged on arrival, or incorrect. This does not affect your statutory rights under UAE Federal Law No. 15 of 2020 on Consumer Protection.
3. Non-returnable items
- Opened or used cosmetics/skincare (except where defective).
- Items without original packaging or with broken hygiene seals.
- Items marked as final sale.
4. How to return an item
- Contact us at info@theplacetobizllc.com within 14 days, quoting your order number and reason for return.
- We will confirm eligibility and provide return instructions.
- Return the item in its original condition. ⚠️ CONFIRM: return shipping cost is borne by [the customer, except for defective/incorrect items, which TPTB covers].
- Once received and inspected, we will process any refund per our Refund & Dispute Policy.
5. Affiliate products
Products purchased via affiliate links are sold and returned through the third-party retailer (e.g. Amazon.ae, Noon, Namshi) under that retailer’s return policy. TPTB cannot accept returns for items not purchased directly from us.
6. Faulty, damaged or incorrect items
If an item arrives defective, damaged or incorrect, contact us within [48–72 hours] ⚠️ CONFIRM with photos. We will arrange a replacement or full refund, including return shipping, at no cost to you.